Store Policy
Customer Care
At Cozonova, we are committed to providing you with the best shopping experience. Our customer service team is available to assist with any questions or needs that may arise during your shopping journey.
How Can We Help?
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Product and Order Inquiries: If you need additional information about our products or updates on your order, we are here to help.
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Shipping and Return Policies: Consult our team to better understand our shipping policies and how to proceed in case of returns.
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General Support: Whatever your question, our support team is prepared to offer quick and effective solutions.
Contact Us:
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Email: contact@cozonova.com
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Phone: 123-456-7890
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Service Hours: Monday to Friday, from 9 AM to 6 PM
We value your satisfaction and are here to ensure that your experience with Cozonova is always positive.
Privacy & Safety
At CozoNova, we value your privacy and are committed to protecting your personal information.
1. Information We Collect
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Personal Data: Name, billing/shipping address, email, phone number, payment details
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Device Info: IP, browser, device type, time zone, cookies
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Order Info: Products purchased, order history, preferences
2. How We Use Your Data
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Process and deliver orders
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Send transactional and promotional communications
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Improve website and services
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Comply with legal requirements
3. Sharing Your Information
We only share data with trusted providers:
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Payment processors (Stripe, PayPal, Apple Pay, Google Pay)
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Shipping/logistics partners
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Marketing/email platforms (e.g., Klaviyo)
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Analytics tools (Google Analytics)
👉 We never sell your data.
4. Data Retention
Kept as long as necessary for business or legal reasons.
5. Cookies
Used for browsing experience and targeted ads (can be disabled in browser).
6. Your Rights
Depending on your jurisdiction (e.g., GDPR/CCPA), you can access, update, or delete your data.
📧 contact@cozonova
7. Security
Industry-standard security to protect against unauthorized access.
8. Updates
Policy may change over time — please review regularly.
9. Contact
📧 contact@cozonova
Wholesale Inquiries
Transform Your Space with Exclusive Wholesale Products
At Cozonova, we understand that every space tells a unique story. That’s why we provide high-quality decor and furniture that seamlessly blend sophisticated design with functionality. Whether you're revamping commercial or residential areas, our wholesale options are the perfect solution.
Why Choose Cozonova?
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Variety and Style: Explore our extensive range of products tailored to different styles, ensuring you find the perfect fit for your project.
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Competitive Prices: Our wholesale prices offer exceptional value, helping you maximize profits without sacrificing quality.
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Dedicated Support: Our team is here to provide personalized assistance, ensuring your needs are met efficiently and with care.
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Free Worldwide Shipping: Enjoy hassle-free logistics with free shipping on wholesale orders.
Contact Us contact@cozonova.com
Ready to transform your project with exceptional products? Get in touch with us today!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments